Discuss how social media analytics can be applied to address the UN SDG I mentioned, Zero Hunger.
As I mentioned in the last blog, the key points of achieving zero hunger are food security and rural production commercialization. I think rural e-commerce based on social media analysis can help to solve problems in the two points.
Since 2015, rural e-commerce has been vigorously promoted with the introduction of national policies and financial support from the Ministry of Commerce. For many e-commerce enterprises, rural areas are a potential market for tapping incremental users. Therefore, rural e-commerce has already become the focus of traditional e-commerce giants such as Taobao and Jingdong.
However, after a period of exploration, rural e-commerce has encountered many insurmountable dilemmas, such as the “unsellable” of agricultural products, and the phenomenon of hoarding caused serious rottenness. This phenomenon is not only easy to dampen farmers’ production being enthusiastic, consumers can not buy the products they want because the information channels are not smooth.
The emergence of social e-commerce may become a helper to help rural e-commerce break through the predicament. This is exactly where social media analytics comes in.
On the one hand, from the perspective of consumers, interesting online social shopping is more adapted to consumer psychology, and it also meets the consumer’s ultimate definition of online shopping. It broke the traditional consumer shopping model, turning personal online shopping into a multi-person participation, with social fun.
On the other hand, from the point of view of the merchant, it is the pursuit of fast and effective product promotion. Social e-commerce has a unique advantage in this regard. Due to the stability of the social relationship chain and high communication, social e-commerce has made the product promotion effect faster and more effective.
Therefore, under the natural social gene, many social-based e-commerce platforms have gradually emerged. Social e-commerce represented by Pinduoduo and Jixiang Mall is trying to get a share of the “e-commerce + social” bonus. And has created one e-commerce miracle after another.
Public information shows that Pinduoduo had more than 100 million paying users in 2016, monthly GMV exceeded 1 billion, and average daily orders exceeded 1 million. This way of getting traffic through social platforms has detonated the social network and burst into amazing power.
From the point of view, the merging business model of social e-commerce can be recognized by the public, and it is inseparable from its more emphasis on the different needs of consumers and businesses. As mentioned earlier, rural e-commerce is currently facing problems such as the serious accumulation of agricultural products and unsmooth product promotion channels that cause consumers to “want to buy but not buy”. The unique business model of social e-commerce is expected to become such a channel for solving problems.
Therefore, under the mobile social traffic dividend, cutting into rural e-commerce from the perspective of social e-commerce is a good way to “out of poverty” for rural e-commerce. And social e-commerce has also begun a brutal growth stage due to a large number of players, and it is urgent to find new points of force.